Frequently Asked Questions

WHERE ARE THE DUVEZY PRODUCTS MADE?
All products are designed (and patented) in Ireland and manufactured to a high standard in Guimaraes, Portugal.
DO THE PRODUCTS COME IN A RANGE OF SIZES?
Yes, all products come in Double, King and Super King sizes.
ARE THE PRODUCTS EASY TO CARE FOR?
Yes, The All-in One comes in an easy-care cotton with a high washing tolerance and needs only light ironing, after tumble drying. The Throw/bedcover part of the “Separates” product can be washed at a moderate temperature and, after tumble drying, its seersucker material doesn’t require ironing, hence avoiding the need for dry cleaning.
WHAT MATERIALS ARE USED IN MANUFACTURING THE PRODUCTS?
The All-in-One product is made from 100% percale cotton with a 200 thread count (TC). The Throw (bedspread) of the “Separates” product comes in a seersucker fabric with a 95% cotton/5% linen mix.
DO THE PRODUCTS COME IN A RANGE OF COLOURS?
No. We are a start-up company and our primary objective is to provide a solution to the persistent problem of duvet changing. The “All-in One” version comes in white percale cotton and can be complemented with any mix of accessories of the purchaser’s choice. The Throw of the “Separates” version is made of a white Seersucker fabric with a light bronze stripe that allows it to fit in with a range of bedroom decors. The purchaser has the option to select only the Casing part of this ensemble and complement it with his/her choice of bedspread, purchased elsewhere. In due course we may provide a range of colours but for now our emphasis is on relieving the purchaser of the hassle and bother involved in duvet changing.
WHAT HAPPENS IF THE PRODUCT IS DEFECTIVE OR IS DELIVERED IN DAMAGED CONDITION?
Should this arise the purchaser should contact us by email to report the problem and then arrange to return the damaged or defective goods to us, either by standard post or through a courier of his/her choice. Any such items should be returned to us within 7 days of arrival and must not be used, washed, dry cleaned or tampered with in any way.
HOW IS THE PRODUCT DELIVERED?
All standard deliveries to Republic of Ireland are made through the standard postal service. Standard and Express deliveries to all other addresses are made through UPS couriers.